The investigation of indicators for evaluation the information process of management of industrial enterprise

Alina Shcherbak


Purpose: Activation of the process of formation of the information society in Ukraine, causes the introduction of information technologies in the practical activities of enterprises, increases the role and importance of information processes as one of the effective tools for developing and substantiating effective management decisions. However, the use of truly effective information management processes requires their constant monitoring and evaluation. Taking this into account, the purpose of the article is to study the existing indicators for evaluating information processes of an enterprise and justifying the need to supplement them with indicators that objectively evaluate information management processes. Design/methodology/approach: In the process of research, in order to substantiate the conclusions and recommendations, a set of special research methods was used, in particular: analysis and synthesis - to generate key indicators for evaluating the information process of an enterprise and summarizing them in a single classification; grouping methods, comparative and structural analysis - for disclosing the differences between the indicators used and the performance indicators of the information process and justifying the need to expand the existing system of indicators for evaluating the management information process for its application in the management system of an industrial enterprise; monographic, historical-evolutionary and dialectical methods - for the study of scientific views on the process of evaluating information. Findings: The groups of indicators considered in the article are extremely important for assessing the information process of an enterprise, however, the assessment of the information management process according to the given system of indicators would be incomplete, since there are no results
of information evaluation that allow to accurately assess the current state of the enterprise in terms of its most important areas - financial, labor and production. It is known that the analysis of the current activities of the enterprise is the basis for identifying the need for future changes, and, consequently, the development and justification of new management decisions. The effectiveness of the future management decision largely depends on how effective the information produced in the process of implementing the information management process will be. Thus, the addition of the existing classification of indicators for evaluating the information process with a block of indicators of the effectiveness of the information process is quite legitimate, because it will allow to transfer this process to the management plane. Research and practical limitations/implications: Expanding the system of indicators for assessing the information process with a block of indicators of its performance will allow, based on an assessment of the current state of the enterprise in the most important areas of its activity, to thoroughly choose a scenario for future activities. Originality/value: The implementation of the proposed recommendations will further develop a unified methodology for evaluating the information process of managing an industrial enterprise, which will enable to quantitatively and qualitatively implement this process, taking into account the information obtained as a result of analyzing the indicators of the most important areas of the enterprise. This, in turn, will increase the degree of justification of management decisions on the choice of the most effective direction of the future activity of the enterprise.


investigation; information; management; process; indicators; results of enterprise

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